V I N Z partners with brands and businesses around the world to bring unique products to you. Shipping occurs from both our US and overseas facilities depending on the product and availability.
When a package is shipped, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. We have no way of determining which of these fees, if any, will be applied to your package. You will be responsible for handling these fees.
We process and ship your order within 3-7 business days unless otherwise stated on the product page. Delivery could take from 2-4 weeks.
Some carriers will require a signature upon delivery. Customers are responsible for retrieving their package upon failed delivery attempt.
In some cases, delivery times can take longer due to possible reasons below.
Reasons you may not have received your package yet: